Problems and solutions
Before calling the Laurastar Customer Service department, please check the following points :
Symptom
Makes a buzzing noise when steam
is emitted from the iron.
Makes a crackling noise when the
appliance is switched on.
The iron no longer emits steam.
The pressure has fallen.
Symptom
The soleplate drips.
The iron does not heat up.
Symptom
There is no sound from the fan.
The tip of the ironing board table
becomes wet when folded.
Return to the Customer Service department
Switch off the appliance and disconnect the plug (23) from the mains socket. Locate your purchase con-
tract, invoice or receipt. Call the Customer Service department and follow the instructions given.
Likely cause
Vibration from the appliance.
The appliance has been set to heat up
but has not been filled with water.
• The steam generator is empty.
• The appliance is switched off.
• The plug (23) is disconnected from
the mains socket.
Likely cause
• The appliance has not been rinsed out
recently.
• The steam generator has been rinsed
with a product other than water.
• The plug (23) is disconnected from
the mains socket.
• The appliance is switched off.
Likely cause
The fan plug (25) is disconnected from
the mains socket.
There is condensation inside the
ironing board table (1).
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Remedy
This noise is normal for a new appliance,
it will disappear in the course of use.
Fill the water reservoir (11)
• Fill the water reservoir (11)
• Turn the main switch ON (16)
• Connect the power plug (23) to the
mains socket.
Remedy
• Rinse out the Steam generator (15) until
the rinsing water does not contain any
more residues.
• Call the Laurastar Consumer Service.
• Plug in the appliance.
• Switch on the appliance.
Remedy
Reconnect the fan plug (25) to the mains
socket.
• Leave the appliance open until the
water has completely evaporated.
• Use less steam. Please refer to
the instruction manual, paragraph
«Steam principles».
EN