Troubleshooting - Doro 635ipw Mode D'emploi

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in. Disconnect any
additional equipment that may be connected, eg. extension cords and other phones. If the
problem is resolved, the fault is with the other equipment.
Test the equipment on a known working line (eg. at a neighbours). If the product works
then the fault is with your telephone line. Please inform your local telephone company.
No number shown when ringing
- This function requires a subscription from your service provider.
- A switchboard cannot usually pass on incoming numbers.
Warning signal during call/Cannot connect
- The batteries may be running low (recharge the hand unit).
- The hand unit may be (nearly) out of range. Move closer to a base unit.
Telephone does not work
- Check that the adapter and telephone cord are connected to the base unit and to their
respective wall sockets.
- Check that you have selected Tone Dial, see System Settings/Dial.
- Check the charge status of the handset batteries.
- Try connecting another telephone, known to be in working order, to the line socket.
If that phone works then it is likely that this equipment is faulty.
Skype does not work
- Check that Doro USB Phone suite is running.
at the bottom of the right side of the computer screen. If
not started or the USB-cable not properly connected.
- The phones display will show USB Missing if the USB-cable isn't connected or if
Doro USB Phone suite isn't started.
- If Skype isn't started,
No sound in computer speakers
Doro 635ipw may have become the Windows default sound device for audio playback/
recording, depending on which operating system is being used. If you want to use another
sound card/loudspeaker for audio playback/recording you can make the necessary
alterations on your computer via the Control panel/ Sounds and Audio Devices. If there
is more than one USB port and the port is changed, Doro 635ipw will be seen as a new
device which is installed automatically. Alteration of Windows default sound device will
then be necessary to restore audio playback/recording.
Restart computer if necessary.
If the telephone still does not work, contact the place of purchase. Don't forget the
receipt or a copy of the invoice.
English
will show and the phone display will show Skype Closed.
11
will be shown in the message field
is shown, is either Skype