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Troubleshooting
PROBLEM
PROBABLE CAUSE
Cooker doesn't turn on.
• Cooker is not plugged in. Make sure rice cooker is plugged into a properly operating electrical outlet.
Rice is not cooked.
• Not enough water/cooking liquid. Follow package directions.
• Carefully place cooking pot straight down in base. Make sure cooking pot is securely seated by rotating the
Rice is mushy.
• Too much liquid added to cooking pot. Reduce liquid.
Rice cooker starts to
• Cooking pot has boiled dry. Add more water and select Steam Cook function to continue steaming or press
"beep" during
Steam Cook.
Cooking pot not fitting.
• Call the toll-free Customer Assistance number listed on the cover of this guide.
840213400 ENv06.indd 15
840213400 ENv06.indd 15
pot left and right. NOTE: If cooking pot is bent or warped, it will not seat properly in base and, therefore, will
not conduct heat correctly. To replace cooking pot, call the toll-free Customer Assistance number listed on the
cover of this guide.
START (I).
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5/3/12 1:02 PM
5/3/12 1:02 PM
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