‐ EN ‐
TROUBLESHOOTING
Malfunction
Unit does not start up.
Water flow insufficient
Insufficient filtering performance
Insufficient water heating
(only units with heater)
The filter cannot be vented.
Increased noise
MAINTENANCE AND CLEANING
If necessary, clean with clear water using a soft
brush.
Do not use cleaning agents or chemical solutions.
We recommend using OASE PumpClean for remov‐
ing calcium deposits.
Cleaning and replacement cycles for filter media are
dependent on the size of the aquarium and the
number of fish. Therefore, it is necessary to clean
and replace the filter media as required to ensure
optimum filter performance.
If there are several foam filters: Clean or replace the
foam filters at different times. This saves enough
useful bacteria to ensure good biological filtration
of the water.
N O T E
Thoroughly rinse out all filter material with warm tap
water before using for the first time in order to remove
any soiling. (→ Cleaning/replacing the filter media)
16
Cause
No mains voltage
Impeller unit blocked
Air in the filter
Impeller unit soiled
Impeller unit worn
The flow is not correctly set.
Foam filter of the pre‐filter soiled
Filter media in the container soiled
Suction basket clogged
Pipework soiled
Foam filter of the pre‐filter soiled
Foam filter of the pre‐filter worn
Filter media in the container soiled
Filter media in the container worn
Heater defective
Heater not calibrated
Water temperature incorrectly set on the
heater
Water flow insufficient
Valve box in the pre‐filter blocked
Filter is not below the surface of the water. Install the filter below the surface of the
Air in the filter
BioMaster 250/350/600, BioMaster Thermo 250/350/600
Remedy
Check the mains voltage.
Clean
Vent the filter. Move the filter from side to
side, if necessary, to allow the remaining air
to escape.
Clean
Replace the impeller unit.
Correct the setting.
Clean
Clean
Clean
Clean suction unit, flow‐out unit and hoses.
Clean
Replace
Clean
Replace
Replace
Calibrate
Correct the water temperature setting on
the heater.
See malfunction "Water flow insufficient"
Clean the valve box.
water.
Move the filter from side to side to allow
the remaining air to escape.
Cleaning and maintenance work:
Area
Tasks to be carried out
Foam filter, pre‐filter (→ Cleaning/replacing the foam fil‐
ter of the pre‐filter)
Filter media, contai‐
(→ Cleaning/replacing the filter me‐
ner
dia)
Heater
Impeller unit, pump
(→ Cleaning/replacing the impeller
casing
unit)
Valve box, pre‐filter
(→ Cleaning the valve box of the pre‐
filter)
Suction chamber, pre‐
(→ Cleaning the suction chamber of
filter
the pre‐filter)
N O T E
The cycle for cleaning the foam filter in the pre‐filter is
longer if a coarser foam filter is used.
HeatUp
25/50/100/150/200/300