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LIMITED WARRANTY
This Krups' product is warranted for 1 year from the date of purchase against defects in material and work-
manship. During this period, the Krups' product that, upon inspection by Krups, is proved defective, will be
repaired or replaced, at Krups' option, without charge to the customer. If a replacement product is sent, it will
carry the remaining warranty of the original product. This warranty does not apply to any defect arising from
a buyer's or user's misuse of the product, negligence, failure to follow Krups' instructions, use on current or
voltage other than that stamped on the product, wear and tear, alteration or repair not authorized by Krups, or
use for commercial purposes, or appliances not descaled or specified.
THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND NO OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR USE, ARE MADE BY KRUPS OR ARE AUTHORIZED TO BE MADE WITH RESPECT
TO THE PRODUCT.
Some states do not allow limitation on how long an implied warranty lasts or do not allow the exclusion of
incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights, which vary from state to state. If you believe your
product is defective, take the product (or send it postage prepaid) along with proof of purchase to the nearest
authorized Krups Service Center. (To find the nearest authorized Krups Service Center visit the Krups website or
contact the Krups Consumer Service in your country indicated below). If you send the product, please include
a letter explaining the nature of the claimed defect.
Krups Service Centre locations can be found by visiting the website www.krupsUSA.com in the USA or
www.krups.ca in Canada.
When shipping the product to the service center please include a note explaining the issue, a copy of the sales
receipt and provide a valid return address on the outside of the shipping box (no PO Boxes). If the product is
out of warranty or warranty can't be validated, the service center will send an estimate of repair for your appro-
val.
CONSUMER SERVICE
If you have additional questions, please call our Consumer Service Department. It is helpful to have the product
available at the time of your call and to know the reference number that can generally be found on the base of
the product.
USA
Phone 1-800-526-5377
Hours* Monday – Friday from 8:00 a.m. – 6:30 p.m. (EST)
Letters should be addressed to
Groupe SEB
2121 Eden Road
Millville NJ, 08332
Only letters can be accepted at this address. Packages without a return authorization number will be refused.
CANADA
Phone 1-800-418-3325
Hours* Monday – Friday 8:30 a.m. – 4:30 p.m. (EST)
Letters should be addressed to
Groupe SEB Canada Inc.
345 Passmore Avenue
Toronto, Ontario
Canada, M1V 3N8
*Please note hours are subject to change.
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