REPLACING THE KEYPAD BATTERIES
1. Remove the lock from the door.
TROUBLESHOOTING
PROBLEM
Alarm sounds too frequently
or false alarm
Outside lights on inside
Schlage button are blinking
The tamper alert is not
sounding.
I forgot my Programming Code.
I need to delete a User Code that I don't remember.
User code does not unlock
lock.
does not light when numbers are pressed.
8
2. Open the battery compartment and
replace the 9V battery.
SOUNDS*
LIGHTS
INSIDE
Alarm
—
—
Left and
Right
—
—
OUTSIDE (KEYPAD)
2
Red
1 High,
Green
1 Low
then Red
SOLUTION
Sensitivity level is too high (at 1 or 2) and should
be adjusted to a less sensitive level (3, 4 or 5). See
Sensitivity Level on page 7.
Batteries are low and should be replaced. See Replacing
the Alarm Batteries on page 9.
There is a 60-second delay before device alarms to allow
you to exit and lock the door.
Check front of Keypad Locks Programming Guide or back
of keypad assembly for default Programming Code.
If needed, restore lock to factory settings. Terms You
Should Know on page 5
Delete all User Codes. Then add all needed User Codes
back into the lock. See the Keypad Locks Programming
Guide.
User Code entered is not a valid User Code.
Vacation Mode is enabled. See the Keypad Locks
Programming Guide to disable Vacation Mode.
Too many incorrect User Codes have been entered. Wait
30 seconds and try again.
If keypad does not respond after 30 seconds, then replace
battery. Replacing the Keypad Batteries on page 8.
3. Replace the lock
on the door.