TR O U B L E SHO OTIN G
PROBLEM
Coffeemaker does
not turn on.
Coffeemaker
is leaking.
The filter basket
overflows.
Coffee sediment in
brewed cup of coffee.
The coffeemaker
brews slowly.
If additional assistance is needed, please contact our consumer service team at
POSSIBLE CAUSE
Coffeemaker is not plugged in. Make sure appliance is
Water reservoir may have
been overfilled.
Cover may not be correctly
placed on carafe.
Carafe may not be correctly
placed on the carafe plate.
The carafe has been removed
for longer than 30 seconds
when using the Sneak-A-
Cup™ feature.
Excessive amount of coffee
is used.
Brewing with softened
water.
The paper filter and/or the
filter basket are not properly
placed.
The coffeemaker needs
cleaning.
1-800-465-6070.
SOLUTION
plugged into a working
outlet.
Make sure you don't
fill the water reservoir
beyond the 12-cup line.
Make sure cover is
correctly placed and
tightened on carafe
Make sure carafe is
placed securely onto
the carafe plate.
Make sure to replace
the carafe within 30
seconds during the
brewing cycle.
Reduce the amount of
coffee used.
Always brew with cold,
filtered water.
Insert basket-shaped
paper filter into filter
basket and insert basket
properly into holder.
Follow the instructions in
the "Auto Clean" section.
More than one cleaning
cycle may be required
if the coffeemaker is
heavily calcified.
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