V1.0
TROUBLESHOOTING
Visit a Princess Auto Ltd. location for a solution if the tool does
not function properly or parts are missing. If unable to do so,
have a qualified technician service the tool.
PROBLEM(S)
Motor
overheats.
Motor does not
turn on.
Motor runs
slowly or
without normal
power.
Motor runs in
one direction
only.
Motor is water
damaged.
Visit www.princessauto.com for more information
5,000 LB 12V DC ELECTRIC WINCH
POSSIBLE CAUSE(S)
1. Incorrect power cord.
2. Winch running time
too long.
1. Solenoid
malfunctioning.
2. Remote damaged.
3. Defective motor.
4. Internal damage or
wear.
5. Remote battery
dead.
6. Loose battery
connection.
1. Insufficient current or
voltage.
2. Incorrect power
cords.
3. Power connections
corroded/damaged.
1. Defective or stuck
solenoid.
2. Remote damaged.
3. Defective remote
button.
Submerged in water or
water from pressure
washing.
SUGGESTED SOLUTION(S)
1. Use only supplied power
cord.
2. Allow winch to cool down
periodically.
1. Tap solenoid to loosen
contacts.
2. Replace remote.
3. Check for voltage at
armature port with switch
pressed. If voltage is present,
replace motor.
4. Have technician service
winch.
5. Replace remote battery.
6. Tighten battery terminal
nuts. Seat cable in winch
socket.
1. Connect to appropriate
power supply.
2. Use only supplied power
cords.
3. Clean or replace connectors.
1. Tap solenoid to loosen
contacts.
2. Repair or replace solenoid.
3. Replace remote.
Allow to drain and dry
thoroughly, then run the
motor without load in short
bursts to dry the windings.
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