Before you call
Solutions to Common Problems
Review this list before you call for service. This list covers problems that are not the result
of defective materials or workmanship.
PROBLEM
The unit leaves smoke
and odors in the air.
The unit seems to
produce odors.
The unit interferes
with radio or television
reception.
The HEPA and Carbon
Filter indicators remain
lit after replacing the
HEPA and/or Carbon
Filter.
TROUBLEShOOTING
POSSIBLE SOLUTION
• Move the unit closer to the offending odors.
• Replace the filters as needed.
• Replace the filters as needed.
• Because this unit radiates radio frequency energy, we suggest
you try one or more of the following:
- For better reception, adjust the television/radio antenna.
- Move the unit away from the affected television/radio.
- Plug the unit power cord into an outlet different from the
television/radio power cord.
• R epeat filter light reset instructions from page 10.
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