CLEANING THE PUMP
Step 1: Before cleaning, always
disconnect the pump from the power
source and remove the inlet screen.
Step 2: Remove the impeller housing
to expose the impeller assembly.
Step 3: Remove the impeller assembly
by gently pulling on the impeller blades.
NOTE: This pump uses a very strong
magnet. To protect your fingers from
potential injury, use caution when
removing or inserting the impeller.
Step 4: Use a soft cloth or brush and
warm water to clean the impeller and
the inside of the impeller and rotor
housing.
Step 5: Reassemble all pump parts.
Step 6. Reassembly all parts making
sure to fasten all interior electrical
cords safely. Place the fountain into the
water, and connect the fountain into a
properly grounded electrical outlet.
TROUBLESHOOTING
IF THE FOUNTAIN FAILS TO OPERATE:
• Check to make sure the power cord is plugged in and the pump is getting power.
• Check the fountain nozzle for kinks or obstructions.
• Remove the inlet screen and/or pump cover of pump, and impeller housing to expose
the impeller. Turn the impeller to ensure that it is not broken or jammed. Also check to
make sure that the ceramic shaft or bearings are not broken.
IF THE PERFORMANCE OF THE PUMP IS NOT SATISFACTORY OR THE FOUNTAIN DOES
NOT FLOW EVENLY:
• Check to make sure the pump is completely submerged in water.
• Check to make sure the impeller and the housing are clean.
• Check to make sure the fountain nozzle is clean.
IF THE LIGHTS DO NOT TURN ON
• Check to make sure the transformer is plug in power outlet.
• If transformer is plug in power oulet, check that lights are getting power by testing
another appliance in the same power outlet.
• The light is designed to turn on when it gets dark, and turn off when it gets light. To
activate the light during daylight hours, cover the sensor. If lights do not turn off during
daytime, check sensor. Make sure the sensor faces up and is not covered by dirt or
debris.
• Check to see if the power cord is not cut or damaged.
For more information on product maintenance and maintenance videos, visit
www.thepondboss.net
PLEASE CALL CUSTOMER CARE BEFORE RETURNING ITEM TO STORE: 1-888-755-6750
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