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Troubleshooting

Before requesting service, make the following
checks. If you are in doubt about some of the
check points, or if the solutions indicated in the
following guide do not solve the problem,
consult your dealer for instructions.
Sound from the device is cut off.
• This unit is a vibration speaker.
Depending on the object that is in
contact with this unit, the sound
quality and volume vary. If sound is
not output as desired, change the
object on which this unit is placed.
• The device is out of the 10 m
communication range. Move the
device nearer to this unit. (See "About
®
Bluetooth
"
4)
• Remove any obstacle between this
unit and the device.
• Switch off any wireless LAN device.
• Check the volume and settings of the
connected device.
• Depending on the connected device,
the sound may break up or noise may
be generated. In such cases, lower
the volume on the connected device.
• If the sound skips or is not output
correctly in other ways, perform "To
return to the factory preset state"
(
10), and perform "Bluetooth
pairing" (
8) again.
The device cannot be connected.
• Refer to the operating instructions of
the device, and perform the pairing
operation again. (See "Bluetooth
operations"
8)
• Make sure that this unit is not
connected to a different device.
The device is connected but audio
cannot be heard from this unit.
• For some built-in Bluetooth
you have to set the audio output to
"SC-RB5" manually. Read the
operating instructions of the device
for details.
This unit is not operating correctly.
For example, this unit turns off all of
a sudden or all indicator blink.
• A problem has occurred. Turn off this
unit, disconnect USB cable and press
[RESET] (
Volume is low when this unit is
connected to a TV via Bluetooth
• Adjust the volume on the TV. The
volume of headphone output may be
coupled with the volume of the
Bluetooth
TV. In such case, adjust the volume
of the headphone output on the TV.
Volume is low.
• The maximum level of the volume
during connecting to a PC is set
below the normal maximum level.
• The maximum level of the volume is
®
set below the normal maximum level,
when the battery level is low.
• The volume may be lowered
automatically when the temperature
of this unit rises above a certain level.
®
®
6).
®
output depending on the
devices,
®
.
11
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