Product Service; Troubleshooting Guide - Panasonic SH-FX71 Mode D'emploi

Product service

1 Damage requiring service—The unit should be serviced by qualified
service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in
performance; or
(e) The unit has been dropped or the cabinet damaged.
2 Servicing—Do not attempt to service the unit beyond that described in
these operating instructions. Refer all other servicing to authorized
servicing personnel.
3 Replacement parts—When parts need replacing ensure the servicer
uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may
result in fire, electric shock, or other hazards.
4 Safety check—After repairs or service, ask the servicer to perform
safety checks to confirm that the unit is in proper working condition.
The servicer will require all components to service your system.
Therefore, should service ever be necessary, be sure to bring the entire
system.
Product information
For product information or assistance with product operation:
In the U.S.A. and Puerto Rico, refer to "Customer Services Directory
(United States and Puerto Rico)" on page 14.
In Canada, contact the Panasonic Canada Inc. Customer Care
Centre at 1-800-561-5505, or visit the website (www.panasonic.ca),
or an authorized Servicentre closest to you.

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt
about some of the check points, or if the solutions indicated in the table do
not solve the problem, refer to "Customer Services Directory (United
States and Puerto Rico)" on page 14 if you reside in the U.S.A. or Puerto
Rico, or refer to "Product information" on the left if you reside in Canada.
Main unit
No power.
Ensure the AC mains lead is connected properly.
The indicator does not turn green even though [I/D SET] is pressed
and completed the pairing.
Turn the wireless system off and then back on.
No sound from the left or right surround speaker.
≥ Refer to page 8 for the surround selector setting details and ensure that
the selector is set at the correct position. Then, turn the wireless system
off and then back on.
≥ Verify the surround sound setting on the home theater unit.
The wireless link indicator keeps flashing between red and green.
There is a power supply problem. Consult the dealer.
On your home theater unit
The wireless link indicator
(e.g. " [W] " or an indicator) is flashing.
There is no link between the home theater unit and the wireless system.
Turn the wireless system off and then back on. Alternatively, turn the
wireless system off, disconnect the AC mains lead, and then reconnect it.
The wireless link indicator
(e.g. " [W] " or an indicator) does not light.
≥ Check that the home theater unit is turned on, and the wireless system
is turned on.
≥ Ensure that the digital transmitter is fully inserted into the slot of the
home theater unit.
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