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4. Service Hotline
Before returning the product to MEDION you must contact us using the service
hotline or via the internet (www.MEDION.co.uk). You will receive further
instructions for making your claim under warranty when you call.
The service hotline is available on 362 days in the year, including Sundays and bank
holidays but excluding Christmas day, New Years Day and Easter day. The service
hotline is subject to [national rate] telephone call charges. These charges are
subject to change. The price of your call will be stated at the beginning of the call.
II. Special warranty conditions for MEDION PC,
notebook, pocket PC (PDA) and navigation devices
(PNA)
The following terms apply to MEDION PC, notebook, desktop, pocket PC and
laptop products and optional items included with such products. If one of these
items has a fault, you also have a warranty claim for its repair or replacement, from
MEDION. The warranty covers the costs of materials and labour for repairing or
replacing the defective MEDION product or the optional item in question.
Hardware connected to your product that was not produced or marketed by
MEDION can invalidate the warranty if MEDION can reasonably demonstrate that
damage to the MEDION product or of the optional item included with the delivery
was caused by such hardware. You are entitled to seek independent advice or
consultation relating to your product or any of MEDION's findings. MEDION will
not be liable for any costs incurred to you when doing so.
This warranty is restricted in relation to any pre-installed operating system as well
as to application programme software that is included with the MEDION product in
question. This warranty is restricted as follows:
For pre-installed operating system as well as to application programme software
included in the MEDION product, MEDION only guarantees the data media (e.g.
the diskettes and CD-ROMs) upon which this software is delivered and warrants
that such data media shall be free from material and processing defects for a period
of 90 days from the date of purchase of the MEDION product from an authorised
seller of MEDION. MEDION will replace defective data media free of charge.
Any claims in respect of defective pre-installed operating system as well as to
application programme software are hereby expressly excluded and you should
contact the relevant licensor or copyright owner of the defective software in
question. MEDION does not guarantee that any software supplied with MEDION
products will function without interruption, will be free from errors or that it will
fulfil your requirements. MEDION does not guarantee the 100% accuracy of the
maps provided with the Navigation device.
Restricted Warranty
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