Troubleshooting Guide; Customer Service Department; Warranty; Accessories And Spare Parts - Kärcher Puzzi 10/1 Mode D'emploi

Troubleshooting guide

DANGER
Danger of electric shock
Injuries due to touching live parts
Switch off the device.
Remove the mains plug.
The device is not working
1. Check the socket and the power supply
fuse.
2. Check the mains cable and the mains
plug of the device.
3. Switch on the device.
No water emitted from the nozzle
1. Fill up the fresh water tank.
2. Check the couplings on the spray hose
for correct seating.
3. Clean or replace the nozzle mouthpiece.
4. Clean the filter in the fresh water tank.
5. Spray pump defective, contact customer
service.
Single-sided spray jet
1. Clean the nozzle mouthpiece.
Poor suction performance
1. Check that the cover is seated correctly.
2. Clean the seal on the cover and the con-
tact surface on the device.
3. Clean the fluff filter.
4. Check the suction hose for clogging;
clean if necessary.
Spray pump is loud
1. Refill the fresh water tank.
Heavy foaming in the wastewater con-
tainer
1. Add defoaming agent in the wastewater
container or fill up the defoaming agent
container.

Customer Service department

If the malfunction cannot be corrected, the
device must be checked by the Customer
Service department.

Warranty

The warranty conditions issued by our rele-
vant sales company apply in all countries.
We shall remedy possible malfunctions on
your appliance within the warranty period
free of cost, provided that a material or
manufacturing defect is the cause. In a war-
ranty case, please contact your dealer (with
16
the purchase receipt) or the next author-
ised customer service site.
(See overleaf for the address)

Accessories and spare parts

Only use original accessories and original
spare parts. They ensure that the appliance
will run fault-free and safely.
Information on accessories and spare parts
can be found at www.kaercher.com.

EU Declaration of Conformity

We hereby declare that the machine de-
scribed below complies with the relevant
basic safety and health requirements in the
EU Directives, both in its basic design and
construction as well as in the version
placed in circulation by us. This declaration
is invalidated by any changes made to the
machine that are not approved by us.
Product: Spray retraction device
Type: 1.100-xxx
Type: 1.193-xxx
Currently applicable EU Directives
2006/42/EC (+2009/127/EC)
2011/65/EU
2014/30/EU
Harmonised standards used
EN 50581
EN 55014-1: 2017
EN 55014-2: 2015
EN 60335-1
EN 60335-2-68
EN 61000-3-2: 2014
EN 61000-3-3: 2013
EN 62233: 2008
National standards used
-
The signatories act on behalf of and with
the authority of the company management.
H. Jenner
Chairman of the Board of Management
Documentation supervisor: S. Reiser
English
S. Reiser
Director Regulatory Affairs & Certification