Battery Not
Providing Power
(PAP Device or
USB)
Coil whine
If errors persist after taking the recommended action(s) contact Medistrom technical
support toll-free at 1-888-407-4791 (North America), 1-300-146-358 (Australia) or via
email at support@medistrom.com. Do not disassemble the device or attempt to
service the device yourself.
16
Battery is in
Press the Multi Function Button to
Stand-by Mode
wake the battery from Stand-by Mode.
Disconnect all devices and cables.
Plug your DC output cable into the DC
Out port on the battery and press the
Multi Function Button.For USB Devices:
Disconnect all devices and cables. Plug
your DC output cable into the DC Out
port on the battery then plug in your
USB device into the USB Out port and
press the Multi Function Button.
No action required, the battery is
Battery is being
operating correctly. The Pilot-12 Lite
charged on
lower voltage or
and Pilot-24 Lite are 12V and 24V backup
lower wattage
batteries respectively. You may hear
coil whine (a faint buzzing sound) in
later stages of charging if the battery is
charging on lower voltages or on a lower
wattage.