Problems And Troubleshooting - Citizen JDVD1900B Manuel D'instructions

Problems and troubleshooting

Use the following check list for troubleshooting when you have problems with your unit. Consult your local
dealer or service outlet if problems persist.
Be sure all connections are properly made when using with other units.
SYMPTOMS
POWER
TV/DVD does not operate.
TV BROADCAST RECEPTION
Poor sound or No sound.
Poor picture or No picture.
Poor reception on some channels.
Poor colour or no colour.
Picture wobbles or drifts.
No Cable TV reception.
Horizontal or diagonal bars on
screen.
No reception above channel 13.
TV shuts off.
Closed - Caption is not activated.
Display is not shown in your
language.
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POSSIBLE SOLUTIONS
• Make sure the power cord is plugged in.
• Try another AC outlet.
• Power is off, check fuse or circuit breaker.
• Unplug unit, then plug it back in.
• Station or Cable TV experiencing problems, tune to another station.
• Check Volume adjustments.
• Check for sources of possible interference.
• Station or Cable TV experiencing problems, tune to another station.
• Check antenna or Cable TV connections, reorient antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
• Station or Cable TV experiencing problems, tune to another station.
• Station signal is weak, reorient antenna to receive weaker station.
• Check for sources of possible interference.
• Station or Cable TV experiencing problems, tune to another station.
• Make sure channels are set into memory.
• Check picture control adjustments.
• Check antenna or Cable TV connections, reorient antenna.
• Check for sources of possible interference.
• Station or Cable TV experiencing problems, tune to another station.
• Make sure channels are set into memory.
• Cable TV company is scrambling signal.
• Check antenna orientation.
• Check all Cable TV connections.
• Set TV/CABLE menu option to the "CABLE" mode.
• Station or Cable TV system problems, try another station.
• Check antenna connections, reorient antenna.
• Check for sources of possible interference.
• Make sure TV/CABLE menu option is in the appropriate mode.
• If using antenna, check UHF antenna connections.
• No broadcast on station tuned.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or program tuned is not closed
captioned. Try another channel.
• Check Cable TV connection or VHF/UHF antenna, reposition or
rotate antenna.
• Press TV/CAP/TEXT button to turn on the closed caption de-
coder.
• Select proper language in the menu options.
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