Troubleshooting
The following checklist can help you solve any problems that you might encounter when using Highway. Before checking this list, check the connections and follow
all the instructions in this user guide. Do not use Highway if you see smoke or if there is a burning smell as this can cause a fire or electric shock. If this occurs stop
using Highway immediately and contact your reseller.
Problem
General
Highway will not switch on.
No sound
Highway's screen does not work normally.
CD mode
Highway will not play CDs.
Sound skips due to vibration.
TUNER mode
Unable to receive stations.
Poor quality reception of radio station.
Preset stations are lost.
USB mode
The USB device cannot be read.
Possible cause
Car ignition is not on.
Cable is not properly connected.
Fuse has blown.
Volume is set to the minimum level or the mute
function is on.
Highway is unstable.
The CD is inserted incorrectly.
The CD is dirty or damaged.
Mounting angle is over 30˚.
Mounting is unstable.
The antenna is not connected properly.
The antenna is not fully extended or it is broken.
The battery cable is not properly connected.
The USB device may not be suitably formatted.
Solution
Turn your car key in the ignition.
Check the cable connection.
Replace the fuse with a new fuse of the same rating.
Check the volume or switch the mute function off.
Press the RESET button.
CD must be inserted with the label side facing up. Clean
the CD and check for damage. Try another CD.
Adjust mounting angle to less than 30˚.
Mount the unit securely with the supplied parts.
Connect the antenna properly.
Fully extend the antenna and if broken, replace it with a
new one.
Connect the permanent live on the unit to the permanent
live on the vehicle.
Check that the file system is in FAT or FAT32 format. Due
to different formats, some models of storage devices or
MP3 players may not be compatible.
EN
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