Tr Oubleshooting - USRobotics 5637 Guide D'installation Rapide

! Instant Update automatically notifies you of any available updates
for your modem's firmware.
! USR MoH enables the V.92 feature "Modem On Hold", which sus-
pends your Internet connection when the modem detects an inbound
telephone call.
User Guide on the USRobotics Installation CD-ROM.
To see the additional software tools for your modem, select Software on
the USRobotics Installation CD-ROM.

Tr oubleshooting

General
This procedure addresses a number of symptoms that you might experi-
ence with your modem.
1. Verify that the cables are connected correctly. This includes all cables
connecting the telephone line, the modem, and your computer.
2. If possible, test your modem with a different phone cord and/or wall
jack.
3. Try a different USB port on the computer. If a USB hub is being
used, try plugging directly into the USB port on the computer.
4. Shut down and restart your computer.
5. Verify that the modem was installed correctly:
Windows Vista
A. Click Windows Start > Control Panel.
B. Click Hardware and Sound.
C. Click Phone and Modem Options and then click the Modems
tab.
* In order to use the USR MoH "Modem On Hold" feature, you must subscribe to Call
Waiting service with your telephone service provider.
*
For more information on using USR MoH, see the
English
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