WHAT TO DO IF YOUR APPLIANCE DOES NOT WORK
Problems
The appliance
does not work.
Excessive
vibration.
Leak from the
bottle
The blade does
not rotate easily.
Is your appliance still not working?
Contact customer service (see contact details in the separate booklet).
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Causes
It is not plugged in.
The bottle (B) is not
correctly assembled or
positioned on the motor
unit (A).
The appliance is not on a
flat, stable surface.
Volume of ingredients is
too high.
Error in assembling the
accessories.
Incorrect positioning of
the seal (B2) on the blade
unit (B1).
The blade unit (B1 +B2) is
insufficiently or incorrectly
locked on the bottle (B3).
Pieces of food are too big or
too hard.
Solutions
Plug the appliance in using a plug with
the same voltage.
Check that the bottle is correctly
assembled; dismantle and assemble again
Fig.1 and Fig.2 and check that it is far
down enough on the motor unit.
Maintain pressure on the blender bottle
assembly (B) during operation Fig.3.
Put the appliance on a flat stable
surface.
Reduce the quantity of ingredients
processed.
Check that the bottle (B3) is correctly
assembled with the blade unit (B1+B2).
Make sure that the seal is correctly
positioned, the lips of the seal should
be visible and it should not be buckled
Handle the blade units (B1) with care
because the blades are sharp.
Make sure that the blade unit and the
bottle are fitted together correctly.
Reduce the size or quantity of the
ingredients processed.
Add liquid to the bottle without
exceeding the maximum level.