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1) T HE T ERMS A ND C ONDITIONS' A PPLICABILITY. T his A greement a pplies o nly t o t he s ale o f p roducts i n n ew c ondition
in t he E U o r i n a m arket w here a c ertified d ealer i s e stablished. F or t he i ndividual c onsumer, w arranty r uns f rom t he o riginal
delivery d ate f or 1 2 m onths i n p arallel w ith t he c onditions s pecified i n t he c urrent c onsumer l aw. F or t rade c ompanies,
warranty r uns f or 1 2 m onths f rom t he o riginal d elivery d ate a nd w ith t he c onditions s et o ut i n t his a greement
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2) P ARTIES O BLIGATIONS E xxentric u ndertake - w ith t he e xception o f t he c ases s pecified i n p aragraph 5 b elow - i n c ase
of m alfunction o r d amage t o t he p roduct t o r eplace d efective p arts. M ore e xtensive r epairs a re t o b e c arried o ut b y a n
Exxentric d esignated s ervice c enter.
3) W HAT C ONSTITUTES A N E RROR E rrors a re p rofessionally d etermined d eviations f rom t he n ormal s tandard t hat
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manifests i tself d uring t he p eriod s pecified i n p aragraph 1 . T he p roduct i s c onsidered d efective i f i t d iffers i n t he m anner
stated a bove a nd i s n ot, a ccording t o E xxentric, l ikely t o h ave b een d efected d ue t o a ccident o r c ircumstances t hat a re
otherwise a ttributable t o t he b uyer.
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4) T ROUBLESHOOTING R ectification o f d efects o r d elivery o f r eplacement p arts w ill t ake p lace w ithin a r easonable t ime
after t he b uyer n otified t he e rror a nd, i f s o r equested b y E xxentric, m ade t he p roduct a vailable t o t he a ction o f a d esignated
service c enter. W hat i s c onsidered a r easonable t ime i s d etermined b y t he b uyer's n eed f or t he p roduct, t he n ature a nd
scope o f t he e rror, d ifficulties i n d etermining t he e rror a nd a ccess t o s pare p arts a nd e ngineering c apacity.
5) L IMITATION O F S ELLER / E XXENTRIC'S C OMMITMENT E xxentric's r esponsibility d oes n ot c over t he p roduct's
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consumable p arts a nd w ear p arts s uch a s f or e xample d rive b elts, e xtension s traps, s nap h ooks, r ubber m ats a nd f eet
pads. A lso, t he w arranty d oes n ot c over w hat i s c onsidered a s n ormal w ear a nd t ear, n ormal c orrosion, o r d efects i n p aint
or o ther c oating. A lso, t he b uyer m ay n ot c laim r ectification f or d eficiencies w hich t he s eller c an s how w ere c aused b y f or
example:
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- t hat r epair o r s ervice w as d one e lsewhere t han a t a n a uthorized E xxentric s ervice c enter
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- t hat n on O EM c omponents w ere u sed
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- t hat u se o f t he p roduct c ontinued a fter t he d efect w as f irst n oticed
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- t hat t he p roduct h as b een u sed i n w ays f or w hich i t i s n ot d esigned o r s ized
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- t hat t he p roduct h as b een a bused
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- t hat t he p roduct h as n ot b een u sed w ith n ormal c are
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- t hat t he c are r egulations a s p er e xisting i nstructions h ave n ot b een c arefully o bserved.
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6) T RANSPORT S AFETY A ND T RANSPORTATION E XPENSE. F or r epair o f e xtensive d efects, t he p urchaser s hall b ring
the p roduct t o a d esignated s ervice c enter. B uyer s hall, a fter t he d efect h as b een r emedied, p ick u p t he p roduct f rom t he
seller o r t he d esignated s ervice c enter. T he p roduct c an a lso b e d ispatched b y t he b uyer t o t he s eller o r t o t he d esignated
service c enter. S uch t ransportation s hall b e a t t he b uyer's s ole r isk a nd e xpense. R eplacement p arts w hich t he b uyer c an
be e xpected t o r eplace o n h is/her o wn a re d elivered f ree o f c harge t o t he b uyer.
7) L IMITATIONS O F L IABILITY. F or i ndividual c onsumer, t he l imitation o f l iability a s s tated i n t he c urrent a pplicable
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Consumer s ales r ules, a pplies. T he b uyer i s t herefore n ot e ntitled t o c ompensation b eyond w hat i s c overed u nder ( 2). F or
commercial c ustomers, E xxentric's l iability i s l imited t o w hat i s s tated i n t his a greement. T he b uyer, t herefore, i s n ot e ntitled
to c ompensation f or e conomic d amages b eyond t he t erms s pecified a bove, i .e. n ot f or p ersonal i njury o r p roperty d amage.
Buyer i s r eminded o nce a gain t he i mportance o f t he p roduct b eing h andled w ith c are a nd i n a ccordance w ith t he o perating
manual's i nstructions!
DISPUTES. D isputes c oncerning t he i nterpretation o r a pplication o f t his W arranty A greement s hall i n t he f irst i nstance b e r esolved b y
agreement b etween t he p arties. I f s uch a n a greement c an n ot b e r eached, t he d ispute s hall b e s ettled f inally b y a rbitration a t t he
Stockholm C hamber o f C ommerce A rbitration I nstitute ( the I nstitute). T he R ules f or E xpedited A rbitrations s hall a pply u nless t he
Institute w ith r egard t o t he c ase, t he a mount i n d ispute a nd o ther c ircumstances, d etermines t he r ules o f t he S tockholm C hamber o f
Commerce A rbitration I nstitute s hall a pply t o p roceedings. I n t he l atter c ase t he I nstitute s hall a lso d ecide w hether t he a rbitral t ribunal
shall b e c omposed o f o ne o r t hree a rbitrators.
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