Troubleshooting; Table: Malfunctions And Possible Causes - domoova DHV41 Manuel D'utilisation

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Troubleshooting

Please contact DOMOOVA technical department in the following
cases:
• If the appliance has been dropped, damaged or come into
contact with water.
• If the power cable is damaged.
• If the battery is defective.

Table: Malfunctions and possible causes

To prevent breakdowns, regularly empty and clean the dust bin and
check the accessories.
No Malfunction
The appliance
1 does not
respond.
The appliance
2 will not turn
off.
The appliance
3 will not
charge.
Cause
1. Overheating.
2. The appliance is in
safety mode.
1. Battery level is low.
2. Overheating.
1. The appliance is not
correctly connected to
the charging dock.
16
Solution
1. Clean the dust bin. Check
that nothing is blocking the
accessories.
2. Wait a few minutes so that
vacuum returns to a normal
temperature.
1. Charge the appliance.
2. Wait for the appliance to
return to a normal temperature.
Lift and reposition the appliance
on the wall-mounted charging
dock, making sure the power
supply is connected to the
vacuum and the mains.