Hassle-Free Replacement Warranty –
50 United States and District of Columbia
We're so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your hand mixer should
fail within the first year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original hand mixer returned
to us. Your replacement unit will also be
covered by our one year limited warranty.
Please follow these instructions to receive
this quality service.
Hassle-Free Replacement Warranty – Canada
We're so confident the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
hand mixer should fail within the first
year of ownership, KitchenAid Canada
will replace your hand mixer with an
identical or comparable replacement. Your
replacement unit will also be covered
by our one year limited warranty. Please
follow these instructions to receive this
quality service.
How To Arrange for Warranty Service
Your KitchenAid
hand mixer is covered
®
by a one-year limited warranty from
the date of purchase. KitchenAid will
pay for replacement parts and labor
costs to correct defects in materials and
workmanship. Service must be provided by
an Authorized KitchenAid Service Center.
If your KitchenAid
within the first year of ownership, simply
call our toll-free Customer Satisfaction
Center at 1-800-541-6390 Monday
through Friday, 8 a.m. to 8 p.m. (Eastern
Time), or Saturday, 10 a.m. to 5 p.m. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
hand mixer, use the carton and packing
materials to pack up your original hand
mixer. In the carton, include your name
and address on a sheet of paper along
with a copy of the proof of purchase
(register receipt, credit card slip, etc.).
If your KitchenAid
fail within the first year of ownership,
take the hand mixer or ship collect to an
Authorized KitchenAid Canada Service
Centre. In the carton include your name
and complete shipping address along
with a copy of the proof of purchase
(register receipt, credit card slip, etc.). Your
replacement hand mixer will be returned
prepaid and insured. If you are unable to
obtain satisfactory service in this manner
call our toll-free Customer eXperience
Centre at 1-800-807-6777.
Or write to us at:
Customer eXperience Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, ON L5N 3A7
in Puerto Rico
Take the hand mixer or ship prepaid and
insured to an Authorized KitchenAid
Service Center. Your repaired hand mixer
will be returned prepaid and insured.
If you are unable to obtain satisfactory
service in this manner, call toll-free
1-800-541-6390 to learn the location
of a Service Center near you.
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hand mixer should fail
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hand mixer should
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