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Troubleshooting and maintenance
FAQ
Issue
No
response
following
interaction
with
control panel
Accessories
cannot
connect to the control
panel
No response from the
control panel following
commands
from
remote control
RFID tag fails to disarm the
system
Impossible
to
access
settings from the control
panel
Cause of malfunction
The
control
switched off
the
Electricity grid failure
Backup
batteries
empty
The control panel is not in
Connection mode
Accessories have not been
triggered for connection
When
attempting
connection, the control
panel beeps twice
The remote control has
not been connected to the
control panel
the
Remote control is too far
from the control panel
RFID tag has not been
connected to the control
panel
You are not in the setup
menu of the LCD display
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Solution
panel
is
Open the battery compartment
and turn the power on
Contact your electricity provider
are
Plug the AC adapter to an AC
socket
Make sure the control panel is in
Connection mode
Make sure the accessory is
triggered so to send a signal to
the control panel
The accessory has already been
connected
Make sure you do not trigger any
the
other accessory when connecting
one accessory to the control panel
(e.g. do not stay in the detection
scope of a motion detector if it is
not the one you want to connect)
Follow the instructions in this
manual to connect the remote
control to the panel
Transmission distance of the
remote control: 80 m (in open
area)
A signal repeater can be installed
to
increase
distance
Follow the instructions in this
manual to connect the RFID tag to
the control panel
Enter your admin code followed by
"Enter" to enter the setup menu
the
transmission
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