GE Appliances Hybrid Water Heater Warranty
All warranty service provided by our Authorized Servicer Network.
To schedule service, call 888.4GE.HEWH (888.443.4394). Please have serial number and model number
availa ble when calling for service.
For The Period Of:
One Year
From the date of the
original purchase
Second through
Tenth Year
From the date of the
original purchase
What Is Not Covered:
Service trips to your home to teach you how to use
the product.
Improper installation, delivery or maintenance.
Failure of the product if it is abused, misused, altered,
used commercially or used for other than the intended
purpose.
Use of this product where water is microbiologically
unsafe or of unknown quality, without adequate
disinfection before or after the system.
Replacement of house fuses or resetting of circuit
breakers.
Damage to the product caused by accident, lightning,
fire, flood or acts of God.
Incidental or consequential damage caused by possible
defects with this appliance, its installation or repair.
Product not accessible to provide required service in a
safe manner. Attic installation must have flooring and
accessible stairs.
If product removed from original installation location.
If product or other appliance must be moved for
service access.
t
home use within the USA. If the product is located in an area where service by a GE Appliances Authorized
Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product
shipping or service calls to your home.
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state's Attorney General.
For product purchased outside of the US, contact your dealer for Warranty and Service
information.
Warrantor for Products Purchased in the United States: GE Appliances
22
We Will Replace:
Any part of the Hybrid Water Heater which fails due to a defect in materials or workmanship.
During this limited one-year warranty, GE Appliances will also provide, free of charge, all
labor and related service to replace the defective part.
Any part of the Hybrid Water Heater which fails due to a defect in materials or workmanship.
During this limited ten-year parts warranty, labor and related service to replace the
defective part are not included.
Damages, malfunctions or failure caused by the use of
repair service not approved by GE Appliances.
Damages, malfunctions or failure caused by the use of
unapproved parts or components.
Damages, malfunctions or failure caused by operating
the heat pump water heater with the anode rod
removed.
Anode Rod consumption and replacement.
Damages, malfunctions or failure resulting from
operating the heat pump with an empty or partially
empty tank.
Damages, malfunctions or failure caused by subjecting
the tank to pressure greater than those shown on the
rating label.
Damages, malfunctions or failure caused by operating
the heat pump water heater with electrical voltage
outside the voltage range listed on the rating label.
Water heater failure due to the water heater being
operated in a corrosive atmosphere.
If this Hybrid Water Heater is used for other than
residential private family use, labor will not be covered
under warranty, and the parts warranty is reduced to 1
year from the date of purchase.
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