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TROUBLESHOOTING
Use this chart to help solve any problems that come up. If you still have problems, please contact Tria Beauty
Customer Care at 1-877-321-8742 or customercare@triabeauty.com.
YOUR QUESTION
My Age-Defying Eye Wrinkle
Correcting Laser won't turn on.
My Age-Defying Eye Wrinkle
Correcting Laser won't stay on
and the indicator light flashes
blue while the power button is
depressed.
My Age-Defying Eye Wrinkle
Correcting Laser won't turn off.
21
IT'S POSSIBLE THAT
Your device isn't charged.
Your device is plugged in.
Your device is locked.
You released the power button
before the green light turned off.
HOW TO TROUBLESHOOT
Charge your device (see page 13).
Unplug the device before
attempting to treat.
Unlock your device
(see page 4).
Hold down the power button until
the green light goes off, then release.
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