Faq - resideo Le Sucre Guide D'utilisation

FAQ

How does my Le Sucre work?
Le Sucre uses wireless technology to protect the people and property in your home. This
system can be managed locally via the Badge reader or the keypad for Sucre Box. It can
also be remotely controlled via Total Connect 2.0E or the Total Connect Comfort
International application.
Several types of alerts can be sent:

An intrusion alert when the motion detector or senses something moving or when a
door contact is triggered (when your system is on)

A life safety alert when a smoke or carbon monoxide sensor(s) are triggered. These
sensors, if fitted, remains active 24 hours a day, whether the system is set or unset

Technical alerts in case of power failure or batteries being down.
I have a pet: what precautions are necessary with my motion detector?
Your detector was especially designed to be used in the presence of animals weighing
less than 30 kg. Simply make sure the animals cannot get within 1.80 m of the detector.
When to change batteries?
Check the Diagnosis page to see the battery level for each peripheral in your installation.
What maintenance of the peripherals is required?
The motion detectors require no maintenance during their lifetime apart from
replacement of the batteries about every 4 years.
How do I clean the detectors?
Remove dust with a feather duster.
Caution: Never use detergents or spray cleaners. Avoid knocking detectors,
which can cause damage.
What must I do in case of untimely alerts?
Check your installation and make sure detectors are positioned correctly. If the problem
remains, contact your installer.
Can the detectors be painted?
You must never paint or mask the front of the motion detector: this would immediately
make it unusable.
800-19461-C
10/2018
The Honeywell Home trademark is used under license from Honeywell International Inc.
Resideo Confidential. © 2018 Resideo Technologies, Inc. All rights reserved.
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