NEW POL XF5 500 Mode D'emploi page 24

GB
If the appliance is not working properly, check through the following troubleshooting list before calling for
technical assistance.
The washing machine does not
work (warning lights are off)
• check that:
1) The mains power supply is
working
2) The plug is inserted correctly
in the socket
3) The On/Off button is pressed
or, if there is no On/Off button,
the programmer knob is pulled
outwards.
The washing machine does not
work (warning lights are off)
• check that:
1) The programmer knob is set
to the selected program
2) The glass door is properly
closed
3) The "Start" button has been
pressed (electronic models
only)
4) check the indications provided
under "The washing machine
does not fill with water"
The washing machine does not
fill with water
• check that:
1) There is water in the water
supply system
2) The water supply hose is con-
nected to the washing ma-
chine
3) The water supply tap is open
4) The filter is not blocked. If it
is, clean the filter after unplug-
ging the appliance from the
power supply
The washing machine continu-
ously fills and drains the water:
• check that:
1) The drain hose has been in-
If, after trying the above remedies, the machine still does not work, refer the fault to the nearest
authorised service centre.
When calling the service centre, inform them of the machine model, the serial number and the type
of fault. The data relating the appliance can be found on the rating plate affixed to the filter door.
This information will allow the technical service staff to select the appropriate spare parts, thus
making the repair service quicker and more efficient.
24
MAINTENANCE
TROUBLESHOOTING
stalled at the proper height
(60-90 cm)
2) The end of the drain hose is
not under water
The washing machine does not
drain or spin
• check that:
1) The drain hose is properly
connected
2) The drain hose is not bent
3) The drainage filter is not
blocked
4) The no-spin function has not
been selected
The washing machine vibrates
and is noisy
• check that:
1) All the blocking elements used
for transportation have been
removed.
2) the washing machine is level
3) Bulky items such as sheets,
tablecloths etc. are not all in
one part of the drum
The glass door does not open
1) Wait for 3 minutes after the
end of the cycle or, in the case
of electronic machines, until
the "End" indicator lights up
The washing has not been prop-
erly spun
• check that:
1) The washing is evenly distrib-
uted in the drum
2) The correct spin speed has
been selected
The washing machine stops dur-
ing the wash
• check that:
1) The mains power supply is
working
There is still a lot of detergent in the
compartment
• check that:
1) The water supply tap is open
2) The filter between the tap and
the supply hose is clean
The washing is not clean at the
end of the wash cycle
• check that:
1) The drum is not overloaded
2) The correct amount of deter-
gent has been used
3) The correct programme has
been selected
The washing has shrunk or faded
• check that:
1) The correct washing pro-
gramme has been selected
2) The correct washing tempera-
ture has been selected
The washing machine does not
dry (washer-dryer models only)
• Make sure that:
1) The water supply tap is open
2) The drainage filter is clean
3) The washing machine is
turned on (control light on)
4) The program dial is positioned
on one of the stop points with
the dryer symbol.
5) The drying time regulator dial
is not set to "0"
6) The "Half Load" button is
pressed.
7) The "No Spin" button is not
pressed
SM1511