15 minutes
The ignition mechanism
after start-
is defective.
ing, the stove
displays the
The temperature sensor
"ALARM NO
has not detected the
ACC" alert
minimum temperature
threshold to initiate
start-up
Outdoor temperature is
too low.
Wooden pellets are damp
Temperature sensor is
defective
Electronic printed circuit
board is defective
The hopper is empty
Wooden
Auger is blocked
pellets are not
reaching the
combustion
chamber
Auger motor is damaged
The hopper is empty
The fire has a
The exhaust/flue/chimney
weak, orange
is blocked
flame, pellets
are not burn-
The brazier is dirty
ing properly
There are internal ob-
and/or the
structions in the stove.
glass becomes
black too
Smoke extractor is dam-
quickly.
aged.
Wooden pellets are not
of a good quality.
The stove has not been
set up properly.
Replace the ignition mechanism. Only to
be done by a Eurostove-approved techni-
cian
Empty the combustion chamber and start
again if the problem recurs. Contact a
Eurostove-approved technician if the prob-
lem persists.
Empty the combustion chamber and start
again. Contact a Eurostove-approved tech-
nician if the problem persists.
Only use fry wooden pellets.
Replace the sensor. Only to be done by a
Eurostove-approved technician
Replace the electronic printed circuit
board. Only to be done by a Eurostove-ap-
proved technician
Fill the pellet hopper.
Unplug the stove at the mains socket. Re-
move the protective grill from the hopper
and clean the hopper. Carefully clean the
visible parts of the auger. Refit the protec-
tive grille and start again. Contact a Euros-
tove-approved technician if the problem
persists.
Replace the motor. Only to be done by a
Eurostove-approved technician
Fill the pellet hopper.
Have the exhaust/flue/chimney cleaned im-
mediately by an approved chimney sweep.
Contact an approved chimney sweep.
Clean the brazier
The stove requires maintenance. Only to
be done by a Eurostove-approved techni-
cian
Wooden pellets are able to burn thanks
to the natural draw of the flue. Have the
blower replaced immediately as it can be
detrimental to your health. Only to be
done by a Eurostove-approved technician.
Try better quality pellets
Set up the stove. Only to be done by a
Eurostove-approved technician
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