Omega CNC80 Guide De L'utilisateur page 27

TROUBLESHOOTING
Please troubleshoot using the details below before contacting Omega Customer
Service for repair or service. When contacting Omega for after-sales service, please
have the manufacturer's serial number or bar code available.
The Appliance Does Not Work
• Make sure the power cord is plugged in correctly.
•
Make sure the drum is assembled correctly. If the drum is not locked into place, the
appliance will not operate.
•
Make sure the appliance is assembled according to the instructions in this manual.
Refer to the instructions.
• If the appliance still does not work, please contact Omega Customer Service for
additional support.
The Drum Does Not Open
• If there is a lot of pulp inside the drum, press [On] to release the excess pulp.
• Check the appliance for any foreign substance or solid objects including seeds.
•
Press [Rev] button to push up stuck ingredients.
• Do not attempt to open by force. If the drum still does not open, please contact
Omega Customer Service for additional support.
The Appliance Stops During Normal Operation
•
Check for large pieces of food stuck in the appliance.
• Refer to the section "If the Auger Stops Working" and follow the guideline for the
[Rev] button.
• If the unit stops running during operation, press the reset switch on the bottom of the
unit (page 5).
•
If the appliance still does not work, please contact Omega Customer Service for
additional support.
If the unit will still not operate, unplug,
wait for 30 minutes, and try again..
Fine Lines or Scratch Marks around the Auger
•
This is normal. Do not be concerned. These are molding marks resulting from the
normal manufacturing process.
Juice Leaks Over the Base
• Check for an excessive amount of ingredients in the hopper and/or chute.
•
If you try to juice a large amount of food compared to the pulp chute, the packing
will be slightly pushed away. Juice may leak out of the gap.
•
Do not force too much food into the juicer. Push food gradually for extraction.
• Check to make sure the juice flap is closed.
Juicer Shakes when In-Use
• This is normal as the auger rotates. It is not a malfunction. Hard ingredients such as
carrots, potato, radish, beets, etc. may cause shaking more so than soft ingredients.
• Depending on the firmness of the ingredient, there may be a more pronounced
shaking of the motor.
• Slight shaking may be caused by the motor.
Online: www.OmegaJuicers.com/contact-omega-juicers
CONTACT US:
Customer Service: 1-800-633-3401
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