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SERVICE - UNITED STATES
1-800-SAWDUST
Monday-Friday, 7:00 AM - 6:30 PM CST
www.milwaukeetool.com
or visit
Contact Corporate After Sales Service Technical
Support with technical, service/repair, or warranty
questions.
Email: metproductsupport@milwaukeetool.com
B e c o m e a H e a v y D u t y C l u b M e m b e r a t
www.milwaukeetool.com to receive important
notifications regarding your tool purchases.
SERVICE - CANADA
Milwaukee Tool (Canada) Ltd
1.800.268.4015
Monday-Friday, 7:00 AM - 4:30 PM CST
or visit www.milwaukeetool.ca
LIMITED WARRANTY
USA & CANADA
Every MILWAUKEE Battery Pack (sold with cordless product and/or
as a replacement battery pack) is warranted to the original purchaser
only to be free from defects in material and workmanship. Subject to
certain exceptions, MILWAUKEE will repair or replace a battery pack
which, after examination, is determined by MILWAUKEE to be defec-
tive in material or workmanship for the stated warranty period from
date of purchase. Return of the battery pack to a MILWAUKEE factory
Service Center location or MILWAUKEE Authorized Service Station,
freight prepaid and insured, is required. For the proper shipping pro-
cedure of battery packs, contact 1.800.SAWDUST (1.800.729.3878),
or go to www.milwaukeetool.com. A copy of the proof of purchase
should be included with the return product. This warranty does not
apply to damage that MILWAUKEE determines to be from repairs
made or attempted by anyone other than MILWAUKEE authorized
personnel, misuse, alterations, abuse, normal wear and tear, lack of
maintenance, or accidents.
Battery Pack
Cat. No.
48-11-1828
(Serial number prefix "B41E"
and later)
48-11-1840
48-11-1850
48-11-1860
48-11-1890
48-11-2402
48-11-2440
48-11-2460
48-11-2830
(Serial number prefix "C71")
48-11-0490
48-11-1815
48-11-1820
48-11-2001
48-11-2401
48-11-2420
48-11-2430
48-11-1828
(Serial number prefix "B41D"
and earlier)
48-11-1830
(Serial number prefix "A95")
48-11-2830
(Serial number prefix "A71")
48-11-0100
48-11-1024
48-11-1830
(Serial number prefix "E95")
48-11-1970
48-11-2230
*The warranty period for MILWAUKEE M18™ 48-11-1828 (with the
serial number prefix "B41D" and earlier), V18™48-11-1830 (with the
serial number prefix "A95"), and V28™ 48-11-2830 (with the serial
number prefix "A71") is five (5) years / 2000 charges from the date of
purchase, whichever first occurs. The first 1000 charges or 2 years
of the warranty, whichever first occurs, are covered through free
replacement of the defective battery. This means that for the earlier
of the first 1000 charges or two (2) years from the date of purchase/
first charge, a replacement battery will be provided to the customer for
any defective battery free of charge. Thereafter, the remaining charges
up to a total of 2000 or the remainder of the five (5) year period from
(1.800.729.3878)
Warranty Period
Chemistry
(from date of purchase)
Lithium-Ion (Li-Ion)
Three (3) Years
Lithium-Ion (Li-Ion)
Two (2) Years
Two (2) Years –
Lithium-Ion (Li-Ion)
plus, Three (3) Years
Pro-Rata (prorated)*
Nickel-Cadmium (Ni-Cd),
Nickel-Metal-Hydride (Ni-MH),
Lithium-Ion (Li-Ion)
the date of purchase, whichever first occurs, will be covered on a pro
rata basis. This means that every customer gets an additional 1000
charges or three (3) years of pro rata warranty on the these battery
packs, depending upon the amount of use. MILWAUKEE M18™
48-11-1828 (with the serial number prefix "B41E" and later), V18™48-11-
1830 (with the serial number prefix "E95"), and M28™ 48-11-2830 (with
the serial number prefix "C71") have different warranty periods, as listed.
Warranty Registration is not necessary to obtain the applicable warranty
on a MILWAUKEE battery pack. The manufacturing date of the product
will be used to determine the warranty period if no proof of purchase
is provided at the time warranty service is requested.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT
REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CON-
TRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT.
IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT
PURCHASE THE PRODUCT. IN NO EVENT SHALL MILWAUKEE BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES,
EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CON-
SEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN
ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS
FOR LOSS OF PROFITS. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU. THIS WARRANTY IS EXCLUSIVE AND IN LIEU
OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL.
TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH
DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WAR-
RANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE
EXPRESS WARRANTY AS DESCRIBED ABOVE. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WAR-
RANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
This warranty applies to product sold in the U.S.A. and Canada only.
Please consult the 'Service Center Search' in the Parts & Service sec-
tion of MILWAUKEE's website www.milwaukeetool.com or call 1.800.
SAWDUST (1.800.729.3878) to locate your nearest service facility for
warranty and non-warranty service on a MILWAUKEE Battery Pack.
Every MILWAUKEE power tool* (see exceptions below) is warranted
to the original purchaser only to be free from defects in material and
workmanship. Subject to certain exceptions, MILWAUKEE will repair
or replace any part on an electric power tool which, after examination,
is determined by MILWAUKEE to be defective in material or workman-
ship for a period of five (5) years** after the date of purchase unless
otherwise noted. Return of the power tool to a MILWAUKEE factory
Service Center location or MILWAUKEE Authorized Service Station,
freight prepaid and insured, is required. A copy of the proof of purchase
should be included with the return product. This warranty does not
apply to damage that MILWAUKEE determines to be from repairs
made or attempted by anyone other than MILWAUKEE authorized
personnel, misuse, alterations, abuse, normal wear and tear, lack of
maintenance, or accidents.
Normal Wear: Many power tools need periodic parts replacement and
service to achieve best performance. This warranty does not cover
repair when normal use has exhausted the life of a part including,
but not limited to, chucks, brushes, cords, saw shoes, blade clamps,
o-rings, seals, bumpers, driver blades, pistons, strikers, lifters, and
bumper cover washers.
*This warranty does not cover Air Nailers & Staplers; Airless Paint
Sprayer; Cordless Battery Packs; Gasoline Driven Portable Power
Generators; Hand Tools; Hoist – Electric, Lever & Hand Chain; M12™
Heated Gear; Reconditioned Product; and Test & Measurement
Products. There are separate and distinct warranties available for
these products.
**The warranty period for Job Site Radios, M12™ Power Port, M18™
Power Source, Jobsite Fan and Trade Titan™ Industrial Work Carts is
one (1) year from the date of purchase. The warranty period for the
Drain Cleaning Cables is two (2) years from the date of purchase. The
One (1) Year
warranty period for the M18™ Compact Heat Gun and the 8 Gallon
Dust Extractor is three (3) years from the date of purchase. The war-
ranty period for the LED in the LED Work Light and the LED Upgrade
Bulb for the Work Light is the lifetime of the product subject to the
limitations above. If during normal use the LED or LED Bulb fails, the
part will be replaced free of charge.
Warranty Registration is not necessary to obtain the applicable war-
ranty on a MILWAUKEE power tool product. The manufacturing date
of the product will be used to determine the warranty period if no proof
of purchase is provided at the time warranty service is requested.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT
REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CON-
TRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT.
IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT
PURCHASE THE PRODUCT. IN NO EVENT SHALL MILWAUKEE
6
LIMITED WARRANTY
USA & CANADA
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