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return of the faulty product. If you choose do not wish to proceed with the warranty claim, you
must return the replacement uni to us using the pre-paid return bag. Failure by the customer to
return either unit within 14 days may incur a charge for the cost of the replacement unit.
Warranty Exclusions
Failure to provide a proof of purchase will result in your warranty claim being rejected. Product
failure due to customer misuse, abuse or abnormal use. Failure by the customer to take reasonable
care. Failure due to not using the product in accordance with instructions stated in the manufac-
tures user guide. Product failure due to recommended installation procedures not being followed
as stated in the manufacturer's user guide.manufacturer's user guide.
YOUR RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are entitled to have goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
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