ANOMALY (general)
Warning Pop -Up
ANOMALY
SERVICE REQUEST
Alarms (table with reference codes)
TITLE
AL 01
BLACK OUT
K PROBE
AL 02
FAILURE
AL 03
OVERTEMP. K
FUME
AL 04
EXHAUST
DAMAGED
NO SWITCH-
AL 05
ON
PELLETS
AL 06
FINISHED
RESETTABLE
AL 07
THERMAL
BREAKER
AL 08
DEPRESSION
FUME
AL 12
EXHAUST
SYSTEM
Use and maintenance manual Sphere
DESCRIPTION
The threshold value of set work hours has been reached. The symbol displayed
remains active throughout the work phase. Non-routine maintenance is required
on the stove.
REASON
No voltage during work phase
The K probe is malfunctioning
The K probe is disconnected from the
electronicboard
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Fume exhaust encoder is not working or is
connected incorrectly
No power to fume extractor.
The fume extractor is blocked.
The pellet tank is empty.
Pellet calibration and suction during switch on
phase
is incorrect.
The ignition coil is faulty or positioned
incorrectly
The pellet tank is empty.
The gear motor is not loading pellets.
Not enough pellets loaded
The manual reset thermostat connected to the
hopper has been triggered
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
The flue is blocked.
The vacuum meter is faulty.
The fume exhaust system has a loss of
performance due to fan obstruction or voltage
drop.
The stove has detected an anomaly; refer to the troubleshooting
chapter.
By pressing the confirmation key, the problem is described.
SOLUTION
Press the switch off key and switch on the stove
again
If the problem persists, contact the Support Service
Contact the Support Service
Contact the Support Service
Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
Contact the Support Service
If the problem persists, contact the Support Service
Contact the Support Service
Contact the Support Service
Contact the Support Service
Check for the presence of pellets in the container.
Top up, if necessary.
Contact the Support Service
Contact the Support Service
Check for the presence of pellets in the container.
Top up, if necessary.
Empty the tank to see if there are any objects inside
that may prevent proper operation of the auger.
Regulate pellets setting from "SET AIR/PELLETS"
If the problem persists, contact the Support Service
Reset the thermostat by pressing the button on the
back of the stove
Switch off the stove, clean the brazier and the tube
bundle and adjust the combustion setting the Pellet/
Air values
Contacter le Service d'Assistance
Check the flue is free and clean
Check the mains voltage.
Check the mains voltage.
Rev.1 10/03/2021
Pag.48