Service
If you have any problem or question about the operation of this
product, please let us try to help you before you return the product
to your dealer. Most problems can be handled promptly with a
phone call. When you call (e-mail or write), please have all relevant
information such as model number and/or part numbers available,
as well as the nature of the problem. Call our Customer Service
Department:
Canada Only:
Toll Free Number 1-800-555HAGEN (1-800-55-3)
Between 9:00 am and :30 pm (Eastern Time)
U.S.A. Only:
Toll Free Number 1-800-7-3
Between 9:00 am and :00 pm (Eastern Time)
U.K. Only:
Helpline Number 01977 55
Between 9:00 am and 5:00 pm
For Authorized Warranty Repair Service:
Return unit with dated receipt and reason for return to:
Canada:
Hagen Industries, 335 Guenette, Montreal, QC HS 1N
Rolf C. Hagen Inc., 8770-th Street, Edmonton AB TP 1X8
U.S.A.:
Rolf C. Hagen (U.S.A.) Corp.
50 Hampden Road, Mansfield, MA. 008-9107
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
For general information on our whole product range,
explore our websites at: www.exo-terra.com or www.hagen.com.
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield MA. 008
U.K.: Rolf C. Hagen (U.K.) Ltd. Castleford, W. Yorkshire WF10 5QH