Num'axes PIE1060 Guide D'utilisation page 29

11. After-sales service
Should your product stop working or develop a fault, first read this guide over, and then check the batteries
and replace/recharge them if necessary. Also check that you are using the product correctly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM'AXES at +33.2.38.69.96.27 or export@numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for service and repair.
For all repairs, please supply the following:
− the complete product
− the proof of purchase (invoice or sales receipt)
If you omit one of these items, the after-sales service will have to invoice you for any repair costs incurred.
12. Guarantee
NUM'AXES guarantees the product against production defects for two years after purchase.
All postage and packing charges will be the purchaser's sole responsibility.
13. Guarantee conditions
1. The guarantee will be valid only if the proof of purchase (invoice or sales receipt), without
cancellation, is submitted to the distributor or to NUM'AXES. The guarantee is limited to the original
purchaser.
2. This guarantee does not cover the following:
− changing the mounting strap, USB cable or wall-mounting kit
− direct or indirect risks incurred when sending the article back to the distributor or to
NUM'AXES
− damage to the product caused by:
− negligence or incorrect use
− use contrary to the instructions or not envisioned therein
− repairs performed by unauthorized persons
− loss or theft
3. If the product is found to be defective, NUM'AXES will either decide to repair or to replace it.
4. No claim may be advanced against NUM'AXES, particularly in relation to incorrect use or breakdown.
5. NUM'AXES reserves the right to modify the characteristics of its products with a view to making
technical improvements or to comply with new regulations.
6. The information contained in this guide may be subject to amendment without prior notice.
7. Photos and drawings are not contractual.
14. Register your product
Your product can be registered on our website www.numaxes.com.
15. Spare parts
You can purchase spare parts (batteries, micro SD cards) at any time on www.numaxes.com.
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