Num'axes PIE1060 Guide D'utilisation page 28

10. Troubleshooting
10.1. The photos do not capture subject of interest
− Check the PIR sensitivity parameter setting. For warm environmental conditions, set the sensor
sensitivity to "High" and for cold weather use, set the sensor sensitivity to "Low".
− Try to set your camera up in an area where no heat sources are in the camera's field of view.
− In some cases, setting the camera near water will make it take images with no subject in them. Try
aiming the camera over ground.
− Avoid setting the camera up on small trees that are prone to being moved by strong winds. Try to set
the camera on stable and immovable objects, i.e. large trees.
− Remove any limbs which are right in front of the camera lens.
− At night, the PIR sensor may detect beyond the range of the infrared flash. Reduce the detection
distance by adjusting the PIR sensor sensitivity.
− Rising sun or sunset can trigger the PIR sensor. The camera must be reoriented.
− If a subject moves quickly, it may move out of the camera's field of view before the photo has been
taken. Move the camera further back or redirect it.
10.2. The camera stops taking images/videos or won't take images/videos
− Please make sure that the memory card is not full. If the memory card is full, the camera will stop
taking photos/videos. To avoid such problem, check that the cycle recording function in activated
(ON).
− Check the batteries and solar panel to make sure that there is enough power left for the camera to
work.
− Make sure that the camera power switch is in the "ON" position and not in the "OFF" or "SETUP"
position.
− Please format the memory card with the camera before using it or when the camera stops taking
images/videos.
10.3. The night vision flash range doesn't meet expectations
− Please check to make sure the batteries and/or solar panel are fully charged or have enough power
left.
− To ensure accuracy and quality of the night time images, please mount the camera in a dark
environment without any obvious light sources.
− Certain surroundings (like trees, walls, ground, etc.) within flash range can get you better night time
images. Please do not aim the camera to total open field where there is nothing within the IR flash
range to reflect the flash back.
10.4. The smartphone cannot connect to Wi-Fi
− Check that the Wi-Fi password is correct (default Wi-Fi password: 12345678).
10.5. Bluetooth cannot activate the Wi-Fi access point (hotspot)
− Check in the camera menu that the Bluetooth parameter is set to ON.
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