ENG
8.
What to do if?
Problem
Luminaire is not lit.
The luminaire
switches off
automatically.
Luminaire does not
respond to inputs.
The connecting cable
is damaged.
If you want to make use of our service, our service team can be reached at:
Service Hotline: +49 (0) 77 20 / 6 01 - 170
Service E-Mail: service@waldmann.com
Tab. 3: What to do if?
28
Possible causes
Mains plug not
plugged in.
Electronic compo-
nents are defective.
The temperature in
the luminaire head is
too high.
Software function is
defective.
Mechanical impact on
the connecting cable.
Corrective action
X Plug the mains plug into a socket.
X Contact our experts.
X No measures required.
As soon as the temperature in the
luminaire head has decreased,
the luminaire can be switched
on again.
X Unplug the mains plug for a few
seconds.
X If the luminaire still doesn't
respond, contact our experts.
X Disconnect a damaged connect-
ing cable immediately from the
power supply and have it replaced
by the manufacturer, by a service
technician authorised by the man-
ufacturer or by a person with com-
parable qualification.
What to do if?