D-Link DNS-315 Guide D'installation page 5

TrOUBLESHOOTING
SetUP anD cOnFIGUratIOn PrOBLeMS
1. WHAT IS THE DEFAULT DNS-315 USErNAmE AND PASSWOrD?
Type 'admin' for the username and leave the password blank.
2. I'vE LOST mY D-LINK CD, WHAT CAN I DO?
The CD contains software drivers and manual which can be obtained from D-Link (See Technical
Support below).
3. WHAT HArD DrIvES ArE COmPATIBLE WITH DNS-315?
Most SATA hard drives are compatible with DNS-315. Please visit your local D-Link support site
listed below for the updated list of compatible hard drives.
4. HOW CAN I ACCESS mY DNS-315 ON THE NETWOrK?
• You can access the device by clicking on the drive letter you have mapped to the device. For
example, if you mapped drive to 'G drive', open up windows explorer (not Internet Explorer)
and into the address bar type 'G:'
• You may also access it like a regular Windows share on a network, by typing its IP address into
Windows Explorer as <IP address>\ (e.g. \\192.168.0.32\ by default), or using FTP, in which
case the address is ftp://<IP address>/.
5. HOW DO I rESET mY DNS-315?
Locate the reset button on the bottom of the DNS-315. Press and hold the button (using an
implement such as a straightened paperclip) until the power LED on the front panel starts
flashing. Allow a minute for the device to reset.
Note: Resetting the DNS-315 to factory default will erase the current configuration settings. To
re-configure your settings, log into the DNS-315 Web configuration or alternatively re-install the
device using the Setup Wizard supplied on the CD-Rom.
6. THE DEvICE HAS A USB POrT. CAN I PLUG AN ExTErNAL HArD DrIvE INTO THIS POrT?
The DNS-315 does support external additional drives via the USB port. This port can also be
used to connect a USB Printer, Digital Camera, or USB Flash drive.
7. HOW DO I ACCESS THE FTP SErvEr FrOm THE INTErNET?
• If the DNS-315 connects to the Internet though a NAT gateway or router, you may need to
configure port forwarding. Forward the FTP port (TCP 21 by default) to the IP address of your
DNS-315.
• To access your FTP server from the Internet, use the public IP (or domain name) of your
gateway or router (e.g. ftp://mydomain.com).
technIcaL SUPPOrt
United Kingdom (Mon-Fri) website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
DnS-315
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