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7. TROUBLESHOOTING

You cannot activate the
appliance or operate it.
An acoustic signal
sounds and the appli-
ance deactivates.
An acoustic signal
sounds when the appli-
ance is deactivated.
The residual heat indica-
tor does not come on.
The Automatic Heat Up
function does not oper-
ate.
You cannot activate the
outer ring.
The sensor fields be-
come hot.
There is no signal when
you touch the panel sen-
sor fields
comes on.
comes on.
Problem
Possible cause
The appliance is not
connected to an electri-
cal supply or it is con-
nected incorrectly.
You touched 2 or more
sensor fields at the same
time.
The STOP+GO function
operates.
There is water or fat
stains on the control
panel.
You put something on
one or more sensor
fields.
The cooking zone is not
hot because it operated
only for a short time.
The highest heat setting
is set.
The cookware is too
large or you put it too
near to the controls.
The signals are deactiva-
ted.
The Automatic Switch
Off operates.
The Child Safety Device
or the Lock function op-
erates.
Remedy
Check if the appliance is
correctly connected to
the electrical supply (refer
to connection diagram).
Activate the appliance
again and set the heat
setting in less than 10
seconds.
Touch only one sensor
field.
Refer to the chapter "Dai-
ly Use".
Clean the control panel.
Remove the object from
the sensor fields.
If the cooking zone oper-
ated sufficiently long to
be hot, speak to the serv-
ice centre.
The highest heat setting
has the same power as
the Automatic Heat Up
function.
Activate the inner ring
first.
Put large cookware on
the rear cooking zones if
necessary.
Activate the signals (see
OffSound Control).
Deactivate the appliance
and activate it again.
Refer to the chapter "Dai-
ly Use".

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