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Problem
Door does not open easily. You attempted to re-open
The lamp does not work.
There is too much frost
and ice.
Water flows on the rear
plate of the refrigerator.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Water flows on the floor.
The temperature in the ap‐
pliance is too low/too high.
Possible cause
the door immediately after
closing.
The lamp is in stand-by
mode.
The lamp is defective.
The door is not closed cor‐
rectly.
The gasket is deformed or
dirty.
Food products are not
wrapped properly.
Temperature is set incor‐
rectly.
Appliance is fully loaded
and is set to the lowest
temperature.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
During the automatic de‐
frosting process, frost
melts on the rear plate.
Door was opened too fre‐
quently.
Door was not closed com‐
pletely.
Stored food was not wrap‐
ped.
The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
The temperature is not set
correctly.
The door is not closed cor‐
rectly.
Solution
Wait a few seconds be‐
tween closing and re-open‐
ing of the door.
Close and open the door.
Contact the nearest Au‐
thorized Service Centre.
Refer to "Closing the door"
section.
Refer to "Closing the door"
section.
Wrap the food products
better.
Refer to "Operation" chap‐
ter.
Set a higher temperature.
Refer to "Operation" chap‐
ter.
Set a higher temperature.
Refer to "Operation" chap‐
ter.
This is correct. Dry the wa‐
ter with a soft cloth.
Open the door only when
necessary.
Make sure the door is
closed completely.
Wrap food in suitable
packaging before storing it
in the appliance.
Attach the melting water
outlet to the evaporative
tray.
Set a higher/lower temper‐
ature.
Refer to "Closing the door"
section.