The coffee is too weak
• Use the right proportion of coffee to water.
• Make sure the paper filter does not collapse.
• Use the right size of paper filter (1x4 or no. 4).
• Make sure there is no water in the jug before
you start to brew coffee.
The coffee is not hot enough.
• Thermos jug: Rinse the jug with hot water
before brewing.
• Glass jug: Place the glass jug properly on the
hotplate.
• Descale the appliance (see chapter 'Descaling')
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