Warranty and service
Thank you for choosing Nuna! For replacement parts or warranty
information, please contact customer service.
In the USA : www.nuna.eu
1-855-NUNA-USA
In Canada : service@isisbaby.ca
1-800-667-4111
All products include a serial label which lists the product model number
and serial number. Before contacting customer service, please have these
numbers available for reference.
Product Registration
Please visit www.nuna.eu to register your product.
Terms of warranty
The warranty takes effect at the date of purchase of the product and is valid
for one year. The warranty provides you with a right of repair but not a product
exchange or return. The warranty will not be extended even if some repairs have
been made. Nuna has the right to improve the design of the product without any
obligation to update the products manufactured previously.
The warranty will not apply in the following circumstances:
•
If you can not provide the sales receipt or proof of purchase of the product.
•
If the defect results from normal wear.
•
If the defect results from an accident.
•
If the defect results from a failure to follow the instructions of assembly,
use, care, and maintenance provided in the instruction manual.
•
If the defect results from overloading (maximum weight = 15 kg).
•
If repairs have been carried out by a third party.
•
If the defect results from the use of accessories others than Nuna.
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