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Troubleshooting

If the device should stop working properly, fi rst check whether you are able to correct the
problem yourself.
Do not attempt to repair a defective electrical device yourself!
Problem
The device does not
work. The control lamp
does not light up.
No steam is produced.
Water emerges from the
attachment.
Streaks when cleaning
windows or other smooth
surfaces.
23
Possible cause/solution
Is the mains plug correctly inserted into the socket?
Is the socket defective? Try a different socket and
check the fuse of your mains connection.
Is the water reservoir fi lled with water?
The device has not yet reached operating tempera-
ture. Wait until the control lamp is blue.
The pipes of the device are not yet completely fi lled
with steam. Press the steam release button several
times until steam emerges.
Keep turning the steam quantity control towards MAX.
Is the attachment blocked?
The device has not yet reached operating tempera-
ture. Wait until the control lamp is blue.
Water may emerge from the attachment when you fi rst
start using it. This is normal and does not constitute a
defect with the device.
Keep turning the steam quantity control towards MAX.
Is the scraper lip dirty? Wipe it clean.
Is the scraper lip worn? Turn it over: Pull the scraper
lip sideways out of its holder, moisten with water or
cleaning agent in the rounded area and slide back into
the holder the other way round.
If after turning the scraper lip over both edges are
worn, a new scraper lip is required. Replace the scrap-
er lip in the manner described above.
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