What to do if ...
Problem
The appliance cannot be
switched on or is not oper-
ating
The cooking zones auto-
matically reduce the cook-
ing level to
The residual heat indicator
is not displaying anything
acoustic signal sounds, ap-
pliance switches off
Acoustic signal sounds and
appliance switches itself on
and after 10 seconds off
again
Display is switching be-
tween two heat settings
Possible cause
More than 10 seconds have
passed since the appliance
was switched on
The lock is switched on
The child safety device is
switched on
Several sensor fields were
touched at the same time
Safety cut-out has been
triggered
The sensor fields are partly
covered by a damp cloth or
with liquid
The cooking zone was only
on for a short time and is
therefore not hot
One or more sensor fields
have been covered for
longer than 10 seconds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Power management is re-
ducing the power of this
cooking zone
Remedy
Switch the appliance on
again.
Switch off the lock (See
the section "Locking/un-
locking the control panel")
Deactivate child safety de-
vice (See the section "Child
safety device")
Only touch one sensor field
Remove any objects (pan,
cloths, etc.) that are lying
on the control panel.
Switch the appliance on
again
Remove the cloth or the
liquid.
Reset the cooking level re-
quired.
If the cooking zone is sup-
posed to be hot, call the
Customer Service Depart-
ment.
Uncover sensor field
Do not place any objects
on the control panel
See the section "Switching
the power function on and
off"
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