TROUBLESHOOTING
Drive is not controlled by the
remote control or the distance
of the remote-control operation
is small
Drive works after a command,
but the door does not move
Door does not stop in final
positions
Drive does not react to obstacles
on the optical axis of photocells
during door operation
The drive stops during opening
and performs independent
reverse movement when
closing; the indicator shows error
number 'E1'
The drive stops during opening
and completes independent
reverse movement when
closing; the indicator shows error
number 'E2'
The drive performs independent
reverse movement when
closing; the indicator shows error
number 'E1'
The drive does not start working,
when command is given; the
indicator shows error number 'E4'
The drive does not start working
or spontaneously stops, when
command is given; the indicator
shows error number 'E5'
The drive does not start working,
when command is given; the
indicator shows error number 'E6'
Error number 'E8' is shown on the
indicator when the final positions
are being set
The error number 'EE' is on the
indicator when the drive is not
operated or moves briefly
After the control command is
given, the built-in drive light
flashes
32
fAULT
Low battery in remote control
The drive rail carriage is not
blocked
Final positions have changed
due to abnormal situation
Photocells are malfunctioning
or the incorrect operating
mode of the photocells is
selected
Obstacle, resulting in force
(power consumption) excess,
is found
Photocells are activated
Optical sensors of safety
margin are activated
Error occurred during
phototest
Tripping occurs based on the
signal on input STOP
The drive overheats due
to excessive heating or
excessively intensive
operation
Either support is not installed
on the rail, or the support is
installed at a larger distance
from the OPEN position, than
required
Drive failure (wrong signal of
the gear-motor encoder)
An error occurs in the
operation of the drive
LEVIGATO DRIVES (LG SERIES)
POSSIBLE REASON
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LEVIGATO ANTRIEBE (SERIE LG)
RECOMMENDATIONS
Check the remote-control battery
and replace, if necessary
Block the drive rail carriage
When an obstacle is found, the drive
will independently specify the final
positions during next opening based
on the support, installed on the rail
Check the performance of
photocells, replace, if necessary;
check the selected photocells mode
in the menu
Make sure that there are no obstacles
and check the correct operation
of the door (absence of 'jamming'
during operation; correct balance
etc.); contact a qualified specialist or
customer service
Check the performance of photocells,
replace, if necessary; check the
selected photocells mode in the menu
Check the performance of the safety
margin, replace the failing components,
if necessary; check the selected safety
margin mode in the menu
Check the performance of photocells,
replace, if necessary; check the
selected photocells mode in the menu
Check the working condition of the
safety elements, connected to the
STOP input (or crossover presence),
replace them, if necessary
Take a break in drive operation
for 10 ... 15 minutes, sufficient for
the internal elements to cool down;
do not allow operation of the drive
with the intensity exceeding the one,
stated above
Set the support at a distance 20 mm
from the OPEN position and repeat
the final positions adjustment
procedure
Contact customer service
When the backlight blinks, check the
error display on the drive display.
Repair the drive according to the error
description
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COMMANDES LEVIGATO (SERIE LG)