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iXwater H-1 P - 1 B
ENG
The costruction's company guarantees his own products which are supplied with identification code. Claims
for faults must happen in 8 days in writing or through the guarantee-card, with the approval by our point of sale. In
case of contestations, after our examination of the defect and their causes, the guarantee consists in the repairing by
loco or in the substitution of the product, free of freight-charge, upon restitution of the item with manufacturing
defect. The installation costs are excluded, except specific agreements.
The guarantee is subjected to the following conditions:
•
Claims must happen before the manufacture to complement or assignment to a third party.
•
Installation of water-heating must be made from qualified firm/installer, furthermore the plant has to be
equipped
with safety valve
Commissioning and Maintenance Instructions must be observed.
•
Water-heaters by Smalglass or Smalver are subjected to use and maintenance as normally required,
temperature and pressure working must be strictly observed, examination and replacement of magnesium
anode (best every 6 months), Langelier water index between 0 and +0,4, hardness within 10°F and 20°F,
maximum concentration of chlorides 70 mg/l, minimum conductivity 150 microS / cm.
From the guarantee are excluded damages due through:
•
Faulty montage, making ready for use out of specification or improper use of water-heater.
•
Defects caused from no force majeure (impact in case of montage or in building site or by conveyance).
•
Intake of parcels, that are rest of material of montage, or damages caused from no controlled and no closed
gaskets.
•
The carbon steel tanks are supplied externally painted for aesthetic purposes only, any irregularities, cracks or
detachment of parts of the paint are not to be attributed to processing defects but are caused by surface
alterations due to the high temperature processing of the tanks themselves (enamelling in the oven, pickling,
welding, etc.). These superficial aspects in no way affect the duration and functionality of the tank which
remains fully guaranteed by the manufacturer. Therefore, requests for replacement or compensation relating
to this aspect are not accepted.
•
Insulation damage detected after boiler installation.
•
Rust or humidity on the threads of the connections are natural phenomena that do not alter the functionality
of the same, it will be the installer who, if he deems it appropriate, will be able to clean the threads before
making the joints.
•
The complaints don't entitle deduction of purchase price or a part of it or for compensation with other
requires.
We exercise the right to reject requires of guarantees if buyer doesn't respect the obligation of
current payments. Further requires of compensation, in special way for directs and indirect damages to people or
things, can't be acknowledged.
and
suitable expansion-vessel. The points listed in the Installation,
cod. 3542A520 - Rev 00 - 11/2021
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