TROUBLESHOOTING GUIDE
WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
PROBLEM
POSSIBLE REASON
Cleaner won't run
1. Power cord not firmly plugged into
outlet.
2. Blown fuse or tripped breaker.
3. Needs service.
4. Brushroll stalled or thermal
protector is tripped.
Brushroll not rotating
1. Belt has broken or has come off.
Cleaner won't pick
1. Dirt cup not installed correctly.
up or low suction
2. Dirt cup is full.
3. Clogged filter.
4. Nozzle/dirt passage clogged.
5. Brushroll worn.
6. Belt broken or worn belt.
Dust escaping from
1. Dirt cup is full.
cleaner
2. Dirt cup not installed correctly.
3. Filter not installed correctly.
Cleaner tools won't
1. Hose clogged.
pick up
2. Dirt cup is full.
3. Filter clogged.
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal
from any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and readily available from
an authorized Royal
®
Dealer or retailer. Always identify your cleaner by the model number and manufacturing code when requesting
information or ordering replacement parts. (The model number appears on the bottom of the cleaner.)
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker. Replace fuse/reset breaker.
3. Take to a Service Center or call 1-800-321-1134.
4. Call customer service at 1-800-321-1134.
1. Replace or re-attach belt - Pg. 8 & 9.
1. Review dirt cup removal & replacement - Pg. 7.
2. Empty dirt cup - Pg. 7.
3. Remove filter and clean - Pg. 7.
4. Turn off and unplug; remove obstruction - Pg. 8 & 9.
5. Replace brushroll - take to a service center or
call 1-800-321-1134 - Pg. 8 & 9.
6. Replace belt - take to a service center or call
1-800-321-1134 - Pg. 8 & 9.
1. Empty dirt cup - Pg. 7.
2. Review dirt cup removal & replacement - Pg. 7.
3. Review filter removal and replacement - Pg. 7.
1. Remove hose and tools; remove obstruction - Pg. 6.
2. Empty dirt cup - Pg. 7.
3. Clean filter - Pg. 7.
®
Dealer. Costs of any transportation to and
10