Troubleshooting - Sony UNA-PSTN Mode D'emploi

Troubleshooting

Before sending the USB-PSTN modem adaptor for repairs, read this
manual and the support information on our website
http://www.sony.net/. If the USB-PSTN modem adaptor still does not
work properly, consult your Sony dealer or local authorized Sony service
facility.
Symptom
A USB error occurs
ex) Connection Error
Connect USB Device
A PPP error occurs
ex) Connection Error
Check phone line
Cause/Measures
• Check that the USB-PSTN modem adaptor is
correctly connected to the USB terminal of your
USB network adaptor compatible camcorder. If
it is not, reconnect it.
• The AREA CODE switch is incorrectly set.
c Set it correctly. For details, see "Setting up
the unit" (page 11).
• The line is busy. (Another device is using the
phone line.)
c Try again when the other device has stopped
communicating.
• Cannot connect to the other telephone line.
c Wait a while before trying again.
• Cannot communicate well sometimes
depending on the status of the telephone line.
c Turn off the camcorder, turn it back on, then
try to communicate again.
• The USB-PSTN modem adaptor cannot be used
with a home or business telephone line. (Never
connect it to a home or business telephone line.
Doing so can lead to malfunction, overheating
and fire.)
17-GB