Plantronics Encore Guide D'utilisation page 28

16844 Plantronics guts
W A R R A N T Y A N D S E R V I C E
The following warranty and service information applies only to the U.S. and Canada.
For information on policy in other countries, please contact your local distributor.
To obtain warranty repairs, please prepay shipment and return the unit to the appropriate facility
listed below:
IN THE UNITED STATES
Plantronics Customer Services
345 Encinal Street
Santa Cruz, CA 95060
Tel. 1.800 544.4660
1.831.458.7700
Fax 1.831.426.7555
Please use the original container, or pack the unit(s) in a sturdy carton with sufficient packing
material to prevent damage. Include the following information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to address
3. Ship-to address
4. Number and description of units shipped
5. Name and telephone number of person to call, should contact be necessary
6. Reason for return and description of the problem
Damage occurring during shipment is deemed the responsibility of the carrier, and claims
should be made directly with such carrier.
How to obtain customer services and information about service programs:
To obtain out-of-warranty repairs, please contact Plantronics Customer Services.
Telephone : 1.800.540.8363 or
Fax : 1.514.956.1825
11/7/02 9:43 PM
W A R R A N T Y A N D S E R V I C E
IN CANADA (ONLY)
Plantronics Service Centre
1455 Pitfield Boulevard
Saint-Laurent, Québec H4S 1G3
Tel. 1.800.540.8363
1.514.956.8363
Fax 1.514.956.1825
Page 26