Problems and possible causes
The deep fryer does not work
• The fryer is not plugged in.
• The on-off switch is not set to I.
• The temperature indicator light does not
come on..
Unpleasant odours
• The anti-odour filter is saturated.
• The oil has deteriorated.
• Unsuitable oil has been used.
Vision through the viewing window is not clear
• Not cleaning the window often enough or
using an inappropriate cloth.
Steam escapes from around the lid
• The lid is not closed properly.
• The seal is defective.
The frying oil overflows
• The Max. marker for filling the bowl has
been exceeded.
• Overfilling the basket with food.
• The basket is misshapen.
• Mixture of different oils and fats.
• Food is wet or contains too much water
(frozen food).
• Not changing the oil often enough. Using
the wrong oil.
• Frying 1,2 kg of fresh chips in one fry.
The food does not become golden and remains soggy
• They are too thick and contain a lot of
water.
• Too much food is being cooked at the same
time and the cooking oil is no longer at the
right temperature.
• The frying oil temperature may not be high
enough; the thermostat is set incorrectly.
The timer no longer works (depending on model)
• The battery is spent.
Any repairs must only be carried out by an approved Servicing Centre with the
manufacturer's own replacement parts.
If the problem remains, please call our Customer Relations team first for expert help and
advice on:
HELPLINE :
0845 602 14 54
(01) 4751947
Solutions
• Plug in the fryer.
• Set the light switch to I.
• Set the thermostat to the required temperature and
check that the temperature indicator light comes on.
• Replace it.
• Renew the oil after 8 to 12 uses.
• Use a good quality blended vegetable oil.
• To ensure good visibility, clean the viewing window
by wiping it with a sponge and lemon juice.
• Allow the window to dry at room temperature or dry
with a clean cotton cloth.
• Check that the lid is properly locked closed.
• Contact your nearest approved Service Centre.
• Check the oil level (Max.), and remove the excess.
• Check that the basket is not too full.
• Change your basket.
• Empty and clean the bowl. Refill the bowl with one
type of oil.
• Remove the ice and dry the food thoroughly. Lower
the basket very slowly.
• Only use vegetable oil / fats.
• Always cook them in 2 fries : 1st fry 13 min. at 170°,
2nd fry 10 min. at 190°.
• As a test, try a longer cooking time.
• Fry the food in small quantities (particularly frozen
food).
• Set the thermostat to the recommended temperature.
• Have it replaced at an approved Service Centre.
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or consult our web site : www.tefal.co.uk
UK (calls charged at local rates)
Ireland
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NG
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