2 YEAR LIMITED WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY
WHAT IS COVERED
• Your Dyson appliance is warrantied against original defects in materials and
workmanship for a period of 2 years from the date of purchase, when used for normal
domestic purposes in accordance with the Dyson Operating Manual. Please retain your
proof of purchase. If you do not have your proof of purchase, your warranty will start
90 days after the date of manufacture, according to Dyson's records. This warranty
provides, at no extra cost to you, all labour and parts necessary to ensure that your
appliance is in proper operating condition during the warranty period. The replacement
of any part of your appliance under warranty will not extend the period of warranty.
Any parts which are returned to Dyson will become the property of Dyson. Please call
the Dyson Helpline at 1-877-397-6622 for more information.
• This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
• Replacement filter units. The appliance's filter units are not covered by the warranty.
Dyson Canada Limited shall not be liable for costs, damages or repairs incurred as a
result of, due to, or from:
• Damage caused by not carrying out the recommended appliance maintenance.
• Careless operation or handling, misuse, abuse and/or lack of maintenance or use not
in accordance with the Dyson Operating Manual.
• Use of the appliance other than for normal domestic purposes within Canada, e.g. for
commercial or rental purposes.
• Use of parts not in accordance with the Dyson Operating Manual.
• Use of parts and accessories other than those produced or recommended by Dyson.
• External sources such as weather, electrical outages or power surges.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by unauthorized parties or agents.
• Blockages – Please refer to the 'Troubleshooting' section and illustrations in this Dyson
Operating Manual for details of how to look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Damage as a result of use not in accordance with the rating plate.
• Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your warranty, please contact the
Dyson Helpline.
WARRANTY LIMITATIONS AND EXCLUSIONS
• Any implied warranties relating to your appliance including but not limited to warranty
of merchantability or warranty of fitness for a particular purpose, are limited to the
duration of this warranty. This limitation is not allowed by some Provinces and/or
Territories and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service
described above.
• Dyson Canada Limited will not be liable for any consequential damages or incidental
damages you may incur in connection with the purchase and use of your appliance.
• This limited warranty gives you specific legal rights. You may also have other rights
which vary by Province and/ or Territory.
• This limited warranty is not transferable.
• This limited warranty is only available in Canada.
WARRANTY SERVICE
• Please fill out and return the Warranty Form, or register online at www.dysoncanada.ca.
• Before service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and place
of purchase.
• Please keep your purchase receipt in a safe place to ensure that you have
this information.
• All work will be coordinated by Dyson Canada Limited or its authorized agents.
• Any replaced defective parts will become property of Dyson.
• Service under this warranty will not extend the period of this warranty.
• If your appliance is not functioning properly, please call the Dyson Helpline at
1-877-397-6622. Most issues can be rectified over the telephone by our trained Dyson
Helpline staff.
IMPORTANT DATA PROTECTION INFORMATION
PRIVACY AND PERSONAL DATA PROTECTION
You will need to provide us with basic contact information when you register your Dyson
Product or the Dyson Link app;
WHEN REGISTERING YOUR DYSON APPLIANCE:
• You will need to provide us with basic contact information to register your product and
enable us to support your warranty.
WHEN REGISTERING VIA THE DYSON LINK APP
You will need to provide us with basic contact information to register the Dyson Link app;
this enables us to securely link your product to your instance of the app.
• When you register, you will have the opportunity to choose whether you would like to
receive communications from us. If you opt-in to communications from Dyson, we will
send you details of special offers and news of our latest innovations. We never sell your
information to third parties and only use information that you share with us as defined
by our privacy policies which are available on our website at privacy.dyson.com.
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